Library Card
and Account
Library Card
and Account
Check Your Account
- Locate your library card number (digits above the barcode on your library card or keychain card)
- Locate your PIN (usually the last 4 digits of your phone number)
- Use that information to log into your account.
Get a Library Card
You can get a library card at any District location.
Photo identification with correct address is required. If the photo identification does not include correct address, a second form of identification with the correct address is required.
Acceptable forms of photo identification include:
- Physical Driver’s License or State ID (a written address change on the back of the Colorado Driver’s License qualifies as proof of address)
- Colorado Digital ID (electronic version of CO Driver’s License or CO State ID)
- Consulate card, including Matricula Consular from Mexico
- Military ID
- Passport
- Permanent Resident Card
- School ID
- Concealed handgun permit
- A valid employee identification card with a photograph issued by any branch, department, agency, or entity of the U.S. government or of Colorado, or by any county, municipality, board, authority, or other political subdivision of Colorado
- Tribal ID card, if it has a photograph
- Veteran identification card (VIC)
- Certificate of Naturalization
Acceptable forms of secondary identification include:
- Voter registration
- Car registration
- Utility bill, phone bill, rent, or mortgage receipt
- Mail addressed to patron at current address
- Printed checks with current address
- Any other legitimate legal document showing name and address
Cards for Minors
For minors (under age 18) the parent or guardian must complete and sign an application form on behalf of the minor. The parent/guardian AND the minor must be present when the card is issued, except when working with an institution, such as schools.
If parent/legal guardian has a valid HPLD card, this can be used as verification of address and parent/legal guardian does not need to show additional ID.
If parent/legal guardian does not have a valid HPLD card, a photo ID and verification of address must be shown.
Other Card Types
CLC Card: if you can meet the ID requirements for a regular card but are not a resident of our service area, you will be issued a CLC card. These cards have a limit of 10 items checked out at once, and they do not provide access to Specialty Checkout, Prospector, or Interlibrary Loan services. Some electronic resources are available.
Limited Card: if you aren’t able to provide identification when you get your card, you’ll be given a limited card. This card will only let you check out 5 items at one time, and you cannot use this card for Specialty Checkout, Prospector, or Interlibrary Loan.
Virtual Card: This card type will only let you access our eResources.
Need a Card Right Now?
With a temporary, virtual card you can:
- Place items on hold
- Browse our online resources
- Check out eBooks
Get a temporary virtual card now.
Virtual Library Cards are only active for 30 days. You will need to come into the library to make your Virtual Library Card into a permanent library card.
Once you get your Virtual Card, you may need a PIN to access some of our resources.
To get your PIN:
Replacements and Lost Cards
If you forgot your library card, you can still check out items by showing a photo ID or providing information to establish your identity. You also have the option of getting a replacement card.
If you lose your library card, please contact the library immediately so we can put a block on your card. You can get a replacement the next time you come to the library.
Want to Store Your Card Number or Image on Your Phone?
The best way to have your card and barcode number with you at all times is to use our HPLD2Go Mobile App!
What Your Card Lets You Do
Here’s a quick guide to what you can do with your new card.
Basically, you can check out 50 items at once.
The limit for movies/TV shows on disc is 15 at once.
Electronic items, like eBooks and audiobooks checked out on Overdrive or Hoopla, are limited by those platforms and do not count against your checkout totals for physical items.
For more answers to questions about how many items you can check out, how long they go out, how renewals work, and so on, follow this link to our Circulation Policy
Are There Late Fees?
We do not charge late fines for most items, however there are some exceptions, and replacement fees will be charged for items that are still out long beyond their due dates. Please see the Fines and Fees Policy for details.
How Do Renewals Work?
You can renew your own items by logging into your account or by calling us at 1-888-861-7323.
If you were unable to renew an item, it’s most likely because:
- Someone else has requested the item
- You have reached three renewals for the item, which is the maximum
- Your library card has expired
- You have $7.50 or more in fees on your account.