1. Where can I access My Wireless? My Wireless is available at all High Plains Library District Branch Libraries and is being expanded to member libraries.

2. How fast is My Wireless? Speed will vary by location and number of users.

3. Is My Wireless secure? My Wireless is an Unsecured convenience service. Patrons using My Wireless are doing so at their own risk. It is solely the responsibility of the patron using My Wireless to provide appropriate security settings to control access from other wireless devices within the Library and the internet itself. The High Plains Library District assumes no responsibility for providing virus protection or other security measures. Patrons using the service are to fully read and abide by the High Plains Library District Internet Guidelines below.

4. What if I have problems with My Wireless? If you encounter problems please report them to a library staff member. If you are unable to use My Wireless the library has terminals available for internet access.

5. Will High Plains Library District staff help me get connected to My Wireless? Due to the many system variations, library staff is not available to help configure equipment to use the service. Patrons are responsible for knowing how to utilize hot spot services.

6. Can I print from My Wireless? No, printing is not available from My Wireless, however, patrons may use the existing High Plains Library District provided internet terminals and print services.

7. What rules apply to using My Wireless? Any activities deemed illegal apply to patrons whether or not a library–owned computer or a personal device are being used. Any illegal activity will be prosecuted to the fullest extent of the law. Patrons using My Wireless are to fully read and abide by the High Plains Library District Guidelines below.

8. Attention Apple Macintosh Users: If you are interested in using the library's free Wi-Fi services, please make sure your laptop has a browser other than Safari loaded and available. The Safari browser does not correctly display required access information, so using IE, Firefox, Camino or another browser is necessary.

The following guidelines are adapted from the High Plains Library District (HPLD) Internet Use Policy and are set forth to direct an individual’s use of this wireless network.

HPLD is pleased to offer free public access to the Internet, a computer network that allows users to access information shared by other computer users worldwide. My Wireless is provided to patrons through an independent Internet provider. The My Wireless network provides unfiltered access to a vast array of information, ideas, and research tools, augmenting information in other formats available in HPLD libraries, and including materials beyond the scope of resources selected by HPLD.

A public library is a "limited public forum." Access to information is subject to reasonable restrictions on time, place and manner. HPLD may not infringe on patrons’ First Amendment rights. As with all library materials, parents, guardians, or caregivers, not the High Plains Library District, are responsible for information viewed, selected and/or accessed by their children. Parents wishing to limit their children’s exposure to the internet and its content are advised to supervise their children’s library visit.

While the Internet greatly expands access to information, it contains information that may be inaccurate, outdated, or offensive. Patron use of the Internet carries with it the responsibility to evaluate the quality of the information accessed. In order to find accurate and reliable online information, HPLD staff is available to help patrons navigate, identify, access and evaluate resources on the Internet. The District also provides access to paid subscription databases. Library staff offers a variety of classes for patrons who wish to receive instruction on the Internet and personal computer use.

Misuse of My Wireless will result in loss of privileges and any illegal activity will be prosecuted to the fullest extent of the law. Such misuse includes, but is not limited to:

• use of the Internet to obtain, transmit, or display photographs, images, or drawings which are in violation of the Federal Children’s Internet Protection Act and Colorado Library Law, C.R.S. 24-90-100 part 6; violation of the Federal law prohibiting the transportation of obscene matters for sale or distribution
• attempts to alter or damage High Plains Library District or other patrons computers, other digital equipment, software configurations, files or data
• attempts to enter High Plains Library District’s network or gain access to other patron systems without authorization
• intentional propagation and/or transmission of computer viruses; and violation of copyright or software license agreements

The High Plains Library District assumes no responsibility for the safety of equipment or for notebook/laptop computers or other wireless device configurations, security, or data files resulting from connection to My Wireless.